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Terms & Conditions

Rewards & Fragtastic Memberships

Rewards & Fragtastic Memberships are subject to change based on manufacture restrictions and MAP/MRP policy.  Rewards are earned at 5% or 5 times points for all brands except Ecotech Marine which is a max of 1% in rewards.  Ecotech Marine is excluded from all discounts and promotions for members and reward programs unless otherwise stated otherwise.


All content appearing on this Web site is the property of: Fragtastic Reef

Copyright © 2010-2016 Fragtastic Reef. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice:Copyright © 2010-2016 Fragtastic Reef. All rights reserved.

Use Of Site

This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Fragtastic Reefand its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Fragtastic Reefbelieves that customer conduct violates applicable law or is harmful to the interests of Fragtastic Reef and its subsidiaries.

No purchase necessary on contests and giveaways:

  • Fragtastic Reef does giveaways and prizes randomly throughout the year and via our Facebook page.  There is no purchase necessary for these giveaways and prizes, and can be entered by mailing us a letter requesting to enter the drawing to our retail store address provided on the contact us page of our website.  You can also stop into the retail location of Fragtastic Reef to enter.  Entries must have full name, address, phone number, and email to qualify for entry. Mail entries must also provide a self addressed envolope with postage paid.  Your entry must be received before the promotion end date to qualify.  On order giveaways if your entry is received before the deadline date of the event, and no order is placed we will mail you a gift certificate to our store using the self addressed envelope you provided.

Privacy Policy

Fragtastic Reef use of personal information that you may submit to Fragtastic Reef through this Web site is governed by the Fragtastic Reef Privacy Policy.  We will not share or give your information to anyone for marketing or research.  Your information will never be shared to another company for solicitation.

Consumer Agreement

By accepting the terms and agreement of you agree to pay the total invoiced amount of your order.  Credit card transactions will be processed with payment in full before any merchandise is shipped.  If purchasing with a credit card you may be contacted for the CCV security code, or credit card number to verify the payment.  We are never provided your full credit card number for your order.  

You also agree to shipping and delivery terms by placing and purchasing product from our website(s).  We reserve the right to ship via FedEx, UPS, or USPS for any orders placed.  Generally all shipments will be shipped via FedEx, however some orders may be shipped different methods based on cost.  If you need a shipment sent by a certain carrier please contact us first before placing an order.

Confirmed Billing and Shipping:  For shipping of merchandise your billing address must match with the information provided by your credit card.  Zip code and address must match and be verified by the Credit Card service in order to complete payment and verify payments.  You may be contacted by us to confirm payment if using a credit card to authenticate the transaction.  If shipping to a unconfirmed address you will be required to have that address added or verified with your credit card company.  This will not only protect us but yourself from credit card fraud.  Thank you and please contact us if you have any questions.

For orders over $1,000 we may require a photo ID be emailed to us for verification of your order.  This is to protect you and an added safety to prevent fraud.

International Customers & Shipping

Customs and import duties may be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of your order and vary from country to country. Contact your local customs office for details. 

Shipping laws are different in each country. It is your responsibility to check with your Customs office to verify whether the country to which you are shipping permits the shipment of your products. Fragtastic Reef is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices.

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