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Warranty Support

If your product is not working properly or you are having issues with any of the products and brands we sell, you can contact the manufactures direct for warranty and support.

Generally we can help you with troubleshooting but most manufactures prefer to deal with technical issues or warranty directly.  Generally manufactures are the fastest and easiest way to get issues and defective items fixed or resolved.  Most manufactures will respond and take care of any questions you have usually within 48 hours or less.  Fragtastic Reef has great relationships with all the manufactures we sell and carry, so if you do have a hard time contacting them reach out to us for help.

Here is a list of the major manufacture brands we sell:

American Marine (Pinpoint) – 914-763-5367 info@americanmarineusa.com
Apogee – 877-727-6433 techsupport@apogeeinstruments.com
Aqua Illumination – 515-233-5105 support@aquaillumination.com
Aquamedic – 877-323-2782 info@aqua-medic.com
ATI North America –http://www.atinorthamerica.com/contact.php
Bulk Reef Supply - 763-432-9691 support@bulkreefsupply.com
Cobalt – 803-591-9500 Info@cobaltaquatics.com
CoralVue (Reef Octopus. Elos, Maxspect, AutoAqua, Coral Rx, Reeflo) http://www.coralvue.com/support/ 
Danner manufacturing (Mag Drive) – 631.234.5261 christinen@dannermfg.com 
Digital Aquatics – 425-527-0995 support@digitalaquatics.com
EcoTech Marine – 610-954-8480 service@ecotechmarine.com
Eheim – http://www.eheimna.com/contents/contactus
Finnex - http://www.finnex.net/index.php/contacts/
Hamilton – 800-447-9797 support@hamiltontechnology.com
Hanna Instruments – 800-426-6287 custsvc@hannainst.com
HM Digital – 800-383-2777 info@hmdigital.com
Hydor – 916-920-5222 hydor.usa@hydor.com
Innovative Marine – 866-368-7941 Info@innovative-marine.com
JBJ – 877-374-9981  support@jbjlighting.com
Kessil Lighting – 510-620-5250  kessil@kessil.com
Marineland – 800.322.1266 TechSupport@marineland.com
Milwaukee Instruments – 252-443-3630 support@milwaukeetesters.com
Neptune Systems (Apex Controllers) – 408-779-4090 support@neptunesystems.com
Octopus Skimmers and Sumps – 985-781-9078 support@coralvue.com
Panworld Pumps – 978-400-5507 info@emecpumps.com
Red Sea – 1-888-REDSEA9  redseainfo@redseafish.com
Reeflo Pumps – 877-378-6798 info@reeflopumps.com
RLSS Pumps (Waveline)  – 888-338-2909 sales@rlss.ca
Seaside Aquatics (Bubble Magus and JNS) – 714-603-4707 sales@seasideaquatics.com
Sicce – 865-291-3202 support@sicceus.com
SpectraPure – 800-685-2783 service@spectrapure.com
Sunlight Supply – 615-622-8200 info@sunlightsupply.com
Tunze – 512-833-7546 tunze@sbcglobal.net
Two Little Fishies – 305-623-7695 info@twolittlefishies.com 
Vertex and Korallen Zucht - 714-274-6544 adam@vertextechnologies.net

 

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